PRIVACY POLICY CASA COMODO

Privacy policy Casa Comodo

About our privacy policy

Casa Comodo cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Casa Comodo. The commencement date for the validity of these conditions is 19/04/2018, with the publication of a new version the validity of all previous versions is canceled. This Privacy Policy describes what information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we do your
store data and how we protect your data against misuse and what rights you have in relation to the personal data you provide us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About the data processing

Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.

Sharing personal data with third parties:
Casa Comodo will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Casa Comodo remains responsible for these processing operations. The data exchanged for this are only intended for the proper functioning of the site and the processing of the placed orders. In addition, the data is not used or used anywhere else.
The parties with which third party personal data are shared are:
Savvii – hosting of the website
Web OK – mail traffic
Mollie – payment provider
Paypal – payment provider
Billink – payment provider
Myparcel – partner for sending parcels and letterbox packages
Webshop quality mark – For collecting reviews
Mailchimp – Sending newsletters
Zendesk – Offering a chat function in our shop
Web hosting

Savii
We purchase web hosting and e-mail services from Savii. This company processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Savii has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Savii is obliged to observe secrecy on the basis of the agreement.
E-mail and mailing lists

MailChimp
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for your own purposes. At the bottom of every e-mail sent automatically via our website you will see the ‘unsubscribe’ link. You will no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that make it clear whether e-mails are opened and read. MailChimp reserves the right to use your data for the further improvement of the service and in this context information with third parties
share.

WEB-OK
We use the services of WEB-OK for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. My web host does not have access to our mailbox and we are already handling it
our e-mail traffic confidential.
Payment processors

Mollie
We use the Mollie platform to handle a (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Mollie will share personal information and information regarding your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollies services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal terms.
Reviews

WebwinkelKeur
We collect reviews via the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur then you are obliged to provide your name, place of residence and e-mail address. WebwinkelKeur will share this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on your own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics

MyParcel
If you place an order with us, it is our job to have your package delivered to you. We use the services of MyParcel to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with MyParcel. MyParcel uses this information only for the purpose of executing the agreement. In case MyParcel engages subcontractors, MyParcel also makes your data available to these parties.
Invoicing and accounting

Woocommerce
For our tracking of our invoicing, we use the services of Woocommerce. This data is used for managing sales invoices. For our records of our administration and accounting we use the services of De Cijfer Company. We share your name, address and residence details and details regarding your order. This data is used for it
administration of sales invoices. Your personal data is sent and stored protected.
The Cijfercompany is obliged to observe secrecy and will treat your information confidentially. This provider does not use your personal data for purposes other than those described above.
External sales channels

Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date – other than at your request – we will ask you explicitly for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
In some cases, Casa Comodo may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods

We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. Based on applicable administrative obligations, we must keep invoices with your (personal) details, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.
Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you rely on these rights. In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You receive all copies and copies of data in the machine-readable data format that we have within our systems
handling.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors who have this data in them, with the e-mail address known to us, stating the category in which we have stored this data.
Rectification right
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us. Right to limit the processing You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation at the e-mail address known to us that the data until you cancel the restriction
be processed longer.
Right of transferability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your
We will send you a copy of all the information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all probability, we can not continue the service in such a case, because it is safe
linking of data files can no longer be guaranteed.
Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Casa Comodo. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to become automated individual decision making or profiling
subject. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
Cookies

Google Analytics
Through our website, cookies are placed from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website.
This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Cookies from third parties

In the case that third-party software makes use of cookies, this is stated in this privacy statement.
Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way we already collect data
in relation to you, we will notify you by e-mail.
Contact details
Casa Comodo
high street 64
5061 EX Oisterwijk
The Netherlands
T (065) 253-2608
E joanna@casacomodo.nl
Contact person for privacy matters
Joanna Vervoort